Our Advice Centres:
Castlemilk Citizens Advice Bureau
T: 0141 634 0338
Castlemilk Law and Money Advice Centre
T: 0141 634 0313
Gorbals Law and Money Advice Centre
T: 0141 418 1010
Daisy Street Law and Money Advice Centre
T: 0141 424 4414
The Bridge Project
T: 0141 569 1200
Welfare Rights
The main thrust of the cases that have been taken on this year relate to benefits for persons with disabilities and are primarily Disability Living Allowance and Fitness for Work cases, whether income support or incapacity benefit. However, we advise clients on the full range of benefits, including council tax benefit, housing benefit, income support for factor charges and housing costs, carers allowance, industrial injuries disablement benefit, and social fund.
Benefit Claims & Appeals
Many of the claims have been successful in the first outset but equally many have had to proceed towards a hearing in front of an appeal tribunal. The success rate of these remains high and in terms of Disability Living Allowance a general success rate of 66% is achieved.
This has generated a huge amount of income from the community over the course of the year. In terms of sums generated it is estimated that approximately £1,833,324.93 has been won in terms of Social Security Benefit over the past year.
Many of the cases which were unsuccessful on appeal have proceeded towards the second stage of appeal at the Commissioner level. The success rate here is approximately 50% with the vast majority of cases being sent back down to a rehearing in front of a different constituted tribunal.

